Advice | Communication | Guidance | Interviews | Labor | Patience | Suggestions | Surveys | Time

The staff at my market research company are required to telephone people at home. They are sometimes met with hostility, but one woman pleasantly agreed to help and then patiently answered all of our questions during a long 20- minute interview. Finishing up, the interviewer asked the final question of the survey: “Do you have any comments or suggestions?” “Yes,” the woman replied, pausing for a moment. “Don’t call me again.”

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