Anger | Bitterness | Character | Moderation | Self | Self-control | Success | Understanding

HOW TO RETHINK YOUR ANGER
Knowing how to manage your anger on the job can go a long way toward helping you deal effectively with customers, employees, bosses and colleagues. RETHINK is an acronym to help you cope with anger. It was developed by the Institute for Mental Health Initiatives, Washington, D.C. R: Recognize when you are feeling angry – or when it’s a cover-up for fear, stress, shame or fatigue. E: Empathize with the person who is the target of anger. T: Think about what is creating anger in a particular situation. Is there another way of thinking that might create humor? A solution? H: Hear what the other person is saying. When people are hurt, they want to be heard. I: Integrate respect and love with what you say about your anger. N: notice how your body changes when you’re angry. For example, heartbeat quickens, hands perspire, teeth clench. Practice a quick form of gaining control, such as counting to ten.…