LEADERSHIP: BOSS OR LEADER
H. Gordon Selfridge built up one of the world’s largest department stores in London. He achieved success by being a leader, not a boss. Here is his own comparison of the two types of executives. The boss drives his men; …the leader coaches them. The boss depends upon authority; …the leader on good will. The boss inspires fear; …the leader inspires enthusiasm. The boss says “I”; …the leader, “we.” The boss fixes the blame for the breakdown; …the leader fixes the breakdown. The boss knows how it is done; …the leader shows how. The boss says “Go”; …the leader says “Let’s go!” From Sunshine Magazine
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