The Los Angeles Times Syndicate published a story of a commercial airline flight cancellation which resulted in a long line of travelers trying to get booked on another flight. One man in the line grew increasingly impatient with the slow-moving line. Suddenly, he pushed his way to the front and angrily demanded a first-class ticket on the next available flight. “I’m sorry,” said the ticket agent, “but I’ll have to first take care of the people who were ahead of you in the line.” The irate man then pounded his fist on the ticket counter, saying, “Do you have any idea who I am?” Whereupon, the ticket agent picked up the public address microphone and said, “Attention please! There is a gentleman at the ticket counter who does not know who he is. If there is anyone in the airport who can identify him, please come to the counter.” Hearing this, the man retreated, and the people waiting in line burst into applause.1
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